Smart Care

Smart Care Free App

Rated 3.83/5 (1,804) —  Free Android application by Samsung SERI Lab

About Smart Care

Samsung Smart Care is a quick and easy way of checking the set up on your Samsung Android smartphone. This application (formally known as Diagnostics), provided by Samsung, gives you a really useful set of troubleshooting tools.

The application actively checks all the settings on your phone and will help you find and fix any issues without the need to look at all the setting menus, or contact the Customer Support helpdesk! The SmartCare software will highlight any unusual settings and put control back into your hands.

If you have any requests for this application, please let us know at the Samsung Customer Service Team by leaving a user comment.

How to Download / Install

Download and install Smart Care version 2.2.6 on your Android device!
Downloaded 500,000+ times, content rating: Not rated
Android package: com.samsung.diagnostics.ux, download Smart Care.apk

All Application Badges

Free
downl.
Android
2.2+
n/a
Not
rated
Android app

App History & Updates

What's Changed
New service centre and support centre information.
More downloads  Smart Care reached 500 000 - 1 000 000 downloads

What are users saying about Smart Care

Y70%
by Y####:

It was made to do specific things. And the things its supposed to check? It hits right on the money. Gives you diagnostics very fast and reliable. I highly recommend this to any SamSung w Android IOS.

I70%
by I####:

What is this app for? It does nothing..... you can preform all these checks with out this app... Come samdung you can do better than this. Although it's better than calling your third party call centre for help, at least it doesn't patronise you or say something really stupid like durrrrr I don't know I use an iPhone ('L' get a job at Apple what you doing in a samdung zendesk) !! However I will give it five stars for it's uselessness. €:-)™

Y70%
by Y####:

This is useless. Why do they put on android. Whats wrong if it works on other devices.

Y70%
by Y####:

People please stop bashing Samsung and saying they just made more bloatware. Look at the contact information for the developer. This person obviously wants to make it look like Samsung made it so he gets more downloads. Read before you download things!!!!

D70%
by D####:

I have a Note 3 and this app doesn't do a thing for me.

Y70%
by Y####:

Insulting to anyone over 10. The answers are so basic they're pointless.

Y70%
by Y####:

Basic crappie. No diagnosing anything

W70%
by W####:

Nothing to help a slow phone. Where did the actual samsung vitamins app go?

Y70%
by Y####:

This app is so useful any any samsung smart android mobile..

Y70%
by Y####:

This app does nothing beyond the totally obvious. Waste of time.

U70%
by U####:

Doesn't really help or repair at all. Very vague.

S70%
by S####:

tech sprt said I should've used buyers beware, & not chose CARRIER THAT opted out of the 1yr manuf. warranty, that u sold to them. I trusted u only sold to honest carriers. Ur product is defective has been over heating since 2.5weeks after I bought it the LTE/4G stopped too. I loved my S4 & Tab other then over heating, so when read cons. & prod reviews & it being fixed. I went &bought the s6. That was a huge mistake, u won't even fix ur own product, or warn ppl that u find ways around it by letting opt out

S70%
by S####:

Android ➡ 6.0.1

C70%
by C####:

How can i check my bettery health

S70%
by S####:

If you're looking for the Washer/Dryer diagnosis app, you've come to the wrong place. This app is only for finding problems on Samsung phones.

U70%
by U####:

Would be useful if Samsung aftercare even existed. Terrible customer service from a so called renowned manufacturer. You could learn much from Apples customer care! Starting with carrying out your own repairs instead of using 3rd party repairers and being like Apple that if a handset breaks it get replaced by new handset. No questions. No refurb units. And you have the hard neck to be asking IPhone prices on the S6. Maybe when you get your act together. But is a Samsung so not worth the £900 price tag!

G70%
by G####:

My phone is having connectivity issues unless I'm actually signed into a wireless network (not 4g). This diagnostic app only agreed with me. It does NOT suggest what could be the cause(s), some actions I could take to figure out what is the problem, or why it's happening.

U70%
by U####:

Wasnt connecting to utube or Facebook correctly and did not offer that selection

U70%
by U####:

Thank you samsung

Q70%
by Q####:

Just wasting my space and time.

Z70%
by Z####:

Good for noobs not so good for pro's If your old and bad with tech this well help you samsung great idea there lot old people who can't work there device because they dinosaur lol This simple app make me giggle

Z70%
by Z####:

Handy on the phone. I didn't get a Manuel.

Z70%
by Z####:

Neva tot it ll wrk... very gd

Z70%
by Z####:

This is basic information you would find in the user manual. No real help or diagnostics for problems. Typical Samsung BS. Who was paid to waste time making this? No wonder your devices are expensive, consume too much battery and generally suck.

H70%
by H####:

This app is useless. The only help it has is turn up the volume, and do a software update. Does nothing to help fix a real problem. Dont waist your time with this app...

U70%
by U####:

This app is next to useless. It gives info about your phone setup that you can easily find by yourself.

U70%
by U####:

Samsung rules when it comes to bloatware. I've had phones by most manufacturers you can name. None have as much absolute garbage, waste-of-space apps as Samsung does. Apparently they don't mind driving away customers.

U70%
by U####:

Only lets you address problems from a narrow list of options. If your problem is not listed it is no use at all.

D70%
by D####:

Can not use this app with my HTC handset!

U70%
by U####:

I can't download dis aaaaaaaapppppp......

U70%
by U####:

No UK selection button and what f***ing code. I expected better from Samsung

U70%
by U####:

Thank you samsung

U70%
by U####:

It's good

Y70%
by Y####:

What a load of rubbish doesn't smart care anything DON'T WASTE YOUR TIME INSTALLING IT'S F@((1^N S¶1T

U70%
by U####:

Still trying to get it to work

K70%
by K####:

Dam cool

U70%
by U####:

Complete waste of time.

U70%
by U####:

Coll

U70%
by U####:

Excellent

U70%
by U####:

Worst app


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Rating Distribution

RATING
3.85
1,804 users

5

4

3

2

1