My Digicel

My Digicel Free App

Rated 3.71/5 (6,554) —  Free Android application by Digicel_Group

About My Digicel

Get the free My Digicel app to access your Digicel account anywhere. The app makes it quick and easy to manage your Digicel account from your device.

With My Digicel you can:
- Access your account balance, Activate Plans and Subscriptions
- Send credit to family and friends
- Top Up online
- Pay Bill for postpaid customers in British Virgin Island, Antigua, St. Lucia, Jamaica, Cayman.
- Stay up to date with Digicel's latest promotions and news
- View Digicel's Twitter and Facebook posts

All this directly from your handset!

Note: Application under development for French West Indies and French Guyana.

Note: the My Digicel requires access to the following permissions
1. SMS - So that we can retrieve pin codes from the SMS Inbox and make the registration process seamless
2. Media - So that you can customize your profile with photos from your device
3. Location - So that we can tailor offers and content to your location
4. Address Book - So that you can look up contacts in the device address book when using Credit U and International Call Me

How to Download / Install

Download and install My Digicel version Varies with device on your Android device!
Downloaded 1,000,000+ times, content rating: Everyone
Android package: com.digicel.selfcare.mobile, download My Digicel.apk

All Application Badges

Free
downl.
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
- Bug fixes
- Improved login experience
- Enhanced interface
Version update My Digicel was updated to version 5.34
More downloads  My Digicel reached 1 000 000 - 5 000 000 downloads
Name changed  Name changed! MyDigicel App now is known as My Digicel.
Version update My Digicel was updated to version 5.13

What are users saying about My Digicel

L70%
by L####:

the app is good.... The UI looks good but this update and couple updates in a short time is annoying and the login experience has gotten annoying. The older version was just fine for me. I didn't need to login in every time.

I70%
by I####:

I'm having issues with the app since I got my new phone. It keeps having me resign in every time without actually taking me to the app features. It keeps looping back to the sign in

N70%
by N####:

I love this app but I rarely get to utilize it, it's always unresponsive and asking if i want to close it or wait. Appreciate the recent update, improved significantly.

N70%
by N####:

It's the worst I've seen. Setting up my account and it's telling me my email is invalid.

N70%
by N####:

Every message sent from digicel encourages you to download the app and I finally gave in. I really like the app but it has far too many bugs; it freezes 75% of the time until it is it makes your transactions more difficult. Please fix bugs then your ratings for me will significantly improve.

N70%
by N####:

Doesn't load. Keeps giving errors. And delivers false information

X70%
by X####:

I keep entering my email address and yet the stupid thing continues to tell me it's invalid. Stupse. Waste of time

T70%
by T####:

The last update on 6th march 2017 is glitchy.. keep getting 'my digicel has stopped' and the app is not open.

N70%
by N####:

When you top up with the app yu don't get any benefits such as extra credit double credit etc. Used it then reverted to regular top up where at least you can get a double credit even for 48hrs...

A70%
by A####:

Hey...this app like the play go app does not provide the option to login by email address. I did not register using a tel. No but my email address. Please rectify

N70%
by N####:

I cannot use the app because it keeps telling me my account was not found.

Z70%
by Z####:

After I sign in it just loops back to the sign in over and over again without taking me to app features

N70%
by N####:

Not allowing me to use my Gmail account.

N70%
by N####:

Kan mijn digicel niet in europa gebruiken,

I70%
by I####:

This app is asking me for a valid email address. Like what the hell!

N70%
by N####:

I love digicel service it's just great service thank you

R70%
by R####:

Thinking

N70%
by N####:

Very useful to me

A70%
by A####:

Good

N70%
by N####:

I have increase my ratings because i realize that you must have good service for the app to work properly. Its OK now but i won't update it again to risk it crashing all the time like what happened before.

N70%
by N####:

I am not allowed to access my balance and I am constantly being asked for my password and when I put it in it is not recognised. I am have to resetting it all the time despite that i am not allow to gain access to my account information

N70%
by N####:

Thank you for this bug fix!! I'm now able to activate my plan.

N70%
by N####:

Cannot register only saying my email address is not valid

I70%
by I####:

It's a fairly good app

N70%
by N####:

I dislike false advertisements. At 10:57 am on 1st March 2017 I received a text message from digicel informing me that if I top up my account using this app I will receive triple credit expiring in 7 days. Foolish me, believing in digicel, top up my account at 12:30pm the same day to the amount of $95.00. However, I received only $95.00 bonus expiring in 48hours. I spoke with three agents since then and no one seems to be able to correct my problem. Please advise me whether I should dispose of this app immediately because of false advertising.

X70%
by X####:

Downloaded the app 2 days ago and I'm still waiting to see the screen showing top-notch plans. The loading icon has been spinning for two days. The data plans show, but if you tap 'add to checkout', nothing happens. I hope they got this app for free because it is totally useless. Please don't tell me to contact your 'customer support' as it is slightly more useless than the app. I overpaid on my account and was told I'd get cheque since July 2016, and I'm still waiting.

N70%
by N####:

I'm fed up with this app. Each time you update it I'm forced to sign in again and this latest update is completely broken. I have not been able to sign in since, absolutely annoying. It takes too long to load and just like your website is a pain to navigate.

G70%
by G####:

I love it because it is unique and easy to use it is like a one stop shop .. The only thing it needed service for u to login.. And then since recently there is a glitches occurring when login in ..

N70%
by N####:

Makes no sense to have this app. Keep on trying to create an account, entered my email address && ik being told that it's not a valid email.... nope

H70%
by H####:

This is not working on my phone it use to work fine before but it got deleted from my phone I've downloaded it again an now once i select login its just loading endlessly please fix asap

X70%
by X####:

Worst app. I try to create a profile and it keep saying that I should enter a valid email address

N70%
by N####:

I'm trying to register after installing and it keeps saying invalid email. Waste of time

N70%
by N####:

Its a great app, even if your not sure how to activate a plan this app will make it easier to access a variety of digicel services

N70%
by N####:

I'm not getting to create an account is just one thing over and over I just fed up with it

F70%
by F####:

App does not need to use GPS. Unless forced to stop, it uses GPS continually and drains battery if app is closed normally.

N70%
by N####:

why do I need to be on a plan to use this app can't u guys make it free.

N70%
by N####:

This app doesn't work for me. The home page keeps loading at 10%. Won't pass that page.

S70%
by S####:

Everything about digicel use to be very nice some years ago. Gone are those days.

Y70%
by Y####:

Digicel a thief mi nuh stop lose credit of mi phone

N70%
by N####:

Telling me Invalid email address


Share The Word!


Rating Distribution

RATING
3.75
6,554 users

5

4

3

2

1