About Fidelity Card - Admin
You may now create your own FIDELITY CARD system easily and for free!
Create your own network of fidelity cards for free in only four steps:
1) Download and install "Fidelity Card - Admin"
2) Register your business and choose the appropriate fidelity system, i.e. POINTS or COUPONS and the bonus value limit for your clients;
3) Add clients to your network – the clients will download the free app "Fidelity Card - Client" and will send you their card number as provided by their app;
4) Grant points or coupons and when they reach the limit you set for getting a bonus, reward their fidelity; you may also send them push notifications with your promotions.
*POINTS OR COUPONS?
The Coupons reward the “visit” (i.e. for each visit to your shop, the client gets a coupon)
The Points reward the “value” (i.e. for each purchase, the client gets a number of points, function of its value).
In order to correctly use the COUPONS, you need to answer the question “How many times does the client need to use my services in order to get a bonus?”. For example. we will assume that you are a car wash and that your answer is “5 times”, meaning You have a special action of the type “for a 5-wash package you purchase, you get 1 free”.
In order to correctly use the POINTS, you need to answer the question “How much must the client spend in order to get a bonus?”. For example: we will assume that you are a restaurant and that your answer is “100$”; next, you set the app to grant 5 points for each 1$ spent, so that when your client spents 20$, he gets 100 points (20$ x 5 points) and when he reaches 500 points (i.e. he has spent 100$), he gets 10% for his next order.
If you are a restaurant, a hotel or a shop and you wish to reward him, for a certain amount that he has spent, you will need points.
Beware!!! You can only make this choice once, in the beginning, and you cannot reverse it.
Once you decided on your fidelity type, log into the app, set the limit for the bonus (i.e. for 5 coupons or for 500 points, you will have a discount or a free item) and the description of the discount and/or of the free item (i.e. one free wash or 10% discount to the next order).
When the clients arrives to the store and wishes to get a fidelity card, he needs to download and install the "Fidelity Card – Client"app (directly from Google Play or the App Store, or by accessing www.fcscli.eu), log in and communicate his unique card number; next, after you add him to the "client list", he needs to confirm the acceptance.
Then, function of the system you have chosen, you start granting points or coupons (Add points / Add coupons) and when he reaches the limit, you may grant him the discount / the free item (Use the points / Use the coupons).
At the same time, you may send out via the app messages to all your clients regarding promotions or other important information.
You may also find a userguide inside the app.
Fidelity cards are a great means to generate extra business; you may use them as a simple marketing tool to spread the word about your company. The idea behind fidelity cards is simple: when a customer visits your shop and makes a purchase, he/she gets a stamp on his/her card.
Several returns and purchases later, they can then redeem the card for a “reward” in goods or services. Many businesses find that fidelity card schemes increase sales through existing customers and also attract new ones.
The following are other potential advantages of using fidelity cards as part of your business marketing:
> Customer Retention
> Increase Sales Frequency
> Increased Product Awareness
> Increased Reach
> Know Your Customer
> Customer Loyalty/Happiness
Brief manual: http://fidelitycardsystem.com/web/en/