Telstra 24x7

I'm continually getting app forced closes on my pixel xl, only, I never launched the app since my last reboot. Why on earth does this app need to start in the background given its use for recharging & checking my balance. Does the job when I need to recharge, but otherwise poorly implemented

Have to go to PC to recharge, rarely works thru app - after hanging for quite a while it doesn't recognise my ph numb?? Very tiresome. However, display on screen with stats is very handy.

It works. It does the job. The only thing I'd wish for is more flexibility with notifications. I can set it to notify me when a bill is ready, which is good. I manage two pre-paid phones for my kids all under the same account, and I'd like to get notifications of when their credit is low. Give us this, and you get 5 stars.

Occasionally account status is not updated and still shows amount outstanding even though its paid. Still happens even after refreshing screen and even uninstalled and reinstalled. Not bad. Fix the bug then I'll give it 5 stars.

It's ok, but it's constantly giving me a notification that it's crashed even when I haven't been using it and it isn't open in my background apps. I've even reset my phone, no apps open at all and the notification takes over the whole screen, stopping me from doing what I was doing. Very close to uninstalling the app.

The app works really well for me... however, it doesn't want to show my bills properly. It says my bills are overdue even though they've been paid. Hopefully this is fixed soon!

March 30th update has fixed the issue of data unavailability. Also works better than before...now reports both total shared data as well as individual device data on shared business plan. Back to 5-stars. PREVIOUS REVIEW-Has been several months since its worked - never reports data usage due to technical difficulties. Have tried logout/login, reinstalling etc. In terms of reporting each of our 4 devices' data usage for our small business DOT account, this app is useless.

Absoutely useless. I was overseas and needed to use this app to check my data usage on the overseas pass so as not to go over my limit. For 24hrs the app did not work, firstly saying the service was temporarily unavailable and then saying it was experiencing technical difficulties. Then the 24hr chat was unavailable because no operators were present. Useless, and I will be formerly complaining to Telstra for selling a broken product while still overcharging me for going past my data limits when I had no way to check. Avoid at all costs.

It's a great app for monitoring usage, but recently it's battery consumption was so bad I had to uninstall it. April 2017: I have reinstalled it and it still has the same battery usage problems

Doesn't connect to accounts automatically, and the desktop website you're told to use doesn't seem to have the requisite page to add managed account, plus forever has you in a 1/2 logged in/logged out state. Bloody useless.

With the roll over to nbn the app displays 2 home phones & 2 internet services for our current number / email address. Billing is OK just the App is skewed same problem on My Account. Other than that issue the app works OK for monitoring plans & usage.

Doesn't work at all on my Samsung S7. Perpetually says it is experiencing technical difficulties. Tried talking to Telstra shop - waste of time. Tried uninstalling, restarting and reinstalling. No change.

Since I updated my battery drains at an alarmingly fast rate - not tech savvy & have been to Samsung 3 times last week - loath attempting a visit to Telstra (I don't have a spare 2 hours) especially after the NBN debacle - will be uninstalling this & hope this fixes my battery problem - phone is 2 years old

The app only works while in Oz... I have been in China for 2 years and if I try and recharge before I fly back it does not allow. And I even use Express VPN. No difference. Ie: app only works while in Australia and is a pain the rest of the time

I have trouble all the time its unfair that ppl dont know repeat dont know if they dint turn off data that telstra will rip you take most of it than dont re credit you hate telstra

Bill payment page not reflecting bill tbat has been paid several days before the due date. Have deinstalled and reinstalled but sane problem! What gives ?.

It works, but I don't understand why I can't use the widget to show my broadband usage. That would be useful and I don't see how it would be hard to do since it does show in the app

Trying to recharge data for WIFI. Error message: unable to recharge at this time. Please try again later. IM LOW ON DATA AS IS, AND YOU WONT LET ME RECHARGE!! YOU SUCK TELSTRA

Telstra advised me to use the 24/7 app to track a fault report/service etc. Have app and cannot find tracking feature.

Sleek, clean design. Edit: keeps crashing in the background when not in use. I've reported this issue a while a ago but the problem persists.

Work well. Just a smal bug, on my double sim card phone, when both sim cards are active, the app can't update data usage even if telstra sim is default one.

Wheneva i open app it says technical difficulties please try again in a few minutes. That started over a week ago!

Evertime i recharge , my credit always remains zero And i can never purchase and plus packs with my criedit..... Its always zero..... I dont understand , what a waste of money

Doesn't show shared data on the widget so really quite useless. Not enough options, ie none, on the widget.

No matter what payment option you select it will take you to the pay with debit card screen. Still, how expects something from Telstra to work properly.

Do not buy plus packs for $10 scams with this app Spent $130 for 3 GB of data from 17/04/17 to 23/04/17 on prepaid phone service not very impressed Telstra. will go to bank to get refund on payments made

Doesn't ever work. Always crashing can't access and will never allow me to top up my prepaid internet dongle ..

Latest update a disaster!! Try to recharge & When i press payment type it says loading,&NOTHING HAPPENS!! Wake up Telstra!

Track all my contacts and my daughter's pay as you go usage plus recharge and my account , useful to track usage , upgrade of contracts , nice app

The call usage widget is not working on Samsung galaxy s7. Please fix and I will give 5 stars.

Tends to send you round in circles, anything to avoid letting you speak to a human being

The march 30 update did not fix the widget displaying shared data problem on my s7.

A thousand times insert the password to access my account and said incorrect.

I can't find a tab/button for accessing my email am I doing something wrong. Also a forgot password option.

Crap. Hasn't updated my bill information since February, even after deleting and reinstalling. Pointless app.

Can't log into account! Useless if you can't do that

Keeps crashing for me, even when I'm in another app I get a notification saying it crashed

The widget doesn't work unless you open the app

Constantly crashing on pixel, may be causing errors with my calls and causing my phone to crash

Widget no longer works. The app functions fine, but the widget is not operational